Inspection outcome: Standards met
Last inspection: 12/12/2019
Pharmacy context
This is a pharmacy in a supermarket in the centre of Peterborough. It has extended opening hours and dispenses NHS prescriptions that it receives from a wide range of GP surgeries. It provides a service to help people with medicines to stop addiction. It provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations to help people with their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. Its team members make appropriate records about errors and near misses, so they can identify trends and make improvements. However, they could identify more specific actions to help make further improvements to safety. The pharmacy keeps the legal records that it needs to and makes sure that these are accurate. The pharmacy’s team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy adequately manages its workload. Its team members have the right qualifications for their roles, and they receive ongoing training to keep their knowledge up to date. They competently perform tasks and know when it is appropriate to refer to the pharmacist.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to dispense and store its medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its risks well. It sources its medicines from reputable suppliers, and it stores them in appropriate conditions, so they are safe for people to use. It takes the right action when it receives information about medicines recalls. The pharmacy’s team members identify higher-risk medicines, so they can provide appropriate advice to people.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to report maintenance issues, so they can be appropriately managed. The pharmacy’s team members use up-to-date reference sources when they deliver the pharmacy’s services.
Pharmacy details
Viersen Platz
West Rivergate Shopping Centre
PETERBOROUGH
PE11ET
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |