Inspection outcome: Standards met
Last inspection: 26/04/2019
Pharmacy context
This is a pharmacy set inside a large supermarket in a town centre. It sells a range of over‐the counter medicines and dispenses NHS and private prescriptions. Most people who use the pharmacy do so while they are shopping at the supermarket. The pharmacy provides a range of services including blood pressure checks, treatment for minor ailments, smoking cessation, emergency hormonal contraception and a seasonal ‘flu vaccination service for NHS and private patients. Substance misuse treatment services are also available.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. But sometimes there is only one staff member working with the pharmacist. This means that if the pharmacy is busy at these times it cannot provide services as effectively as usual. Pharmacy team members complete regular training and have a good understanding about their roles and responsibilities. They can speak up about the way the pharmacy works.
Principle 3. Premises
The pharmacy is generally clean and is tidy and secure. It has enough space to allow safe working and its layout protects people’s privacy.
Principle 4. Services, including medicines management
The pharmacy provides services that most people can access easily. If the pharmacy can’t provide a service it directs people to somewhere that can help. The pharmacy’s working practices are safe and effective. And it generally manages medicines well. But it doesn’t always make sure that people taking high-risk medicines are given additional advice they may need to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities needed to provide services. These are safe and generally suitable for use. The pharmacy’s team members use equipment and facilities in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |