Pharmacy context
The pharmacy is in-store in Asda in north-west London. It dispenses NHS and private prescriptions, sells over‐the‐counter medicines and provides health advice. The pharmacy dispenses medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Services include online doctor’s, community pharmacist consultation service (CPCS), new medicines service (NMS) and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. The pharmacy team members follow suitable written procedures to manage risk and complete tasks correctly. Members of the pharmacy team make sure people have the information they need to help them use their medicines safely. They keep the records they need to by law. The pharmacy team understand how to protect people’s private information. And they know how to raise a concern to safeguard vulnerable people.
Principle 2. Staff
The pharmacy team works well together to manage the workload. Team members are well supported in undertaking ongoing training to keep their knowledge up to date. They are comfortable about providing feedback about services to the pharmacist and they know how to raise concerns.
Principle 3. Premises
The pharmacy’s premises are clean, secure and suitable for the provision of healthcare. The pharmacy protects people’s private information and keeps its medicine safe when it is closed.
Principle 4. Services, including medicines management
The pharmacy stays open later so people can access its services easily at different times. Its working practices are safe and effective and it gets its medicines from reputable sources. It stores them securely at the right temperature to make sure they are fit for purpose and safe to use. The pharmacy team knows what to do when medicines have to be returned to the suppliers. Members of the team give advice to people about where they can get other support. They also make sure that people have all the information they need so that they can use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy keeps people’s private information safe.
Pharmacy details
Asda; Park Royal Ind. Estate
Park Royal Road
Ealing
LONDON
NW107LW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |