Inspection outcome: Standards met
Last inspection: 01/08/2019
Pharmacy context
The pharmacy is in an Asda Supermarket on the outskirts of Blyth town centre. Pharmacy team members mainly dispense NHS prescriptions and sell a range of over-the-counter medicines. They offer services including medicines use reviews (MUR) and the NHS New Medicines Service (NMS). Pharmacy team members provide a substance misuse service, including supervised consumption. And, they provide medicines in multi-compartmental compliance packs.
Inspection summary findings
Principle 1. Governance
The pharmacy has procedures to identify and manage risks to its services. And, pharmacy team members follow them to complete the required tasks. The pharmacy asks people using the pharmacy for their views. And, it sometimes acts to improve its services in response. The pharmacy protects people’s confidential information. And, it generally keeps the records it must by law. Pharmacy team members know how to safeguard the welfare of children and vulnerable adults. They record and discuss mistakes that happen. Pharmacy team members use this information to learn and reduce the risk of further errors. But they don’t always discuss or analyse why mistakes happen. So, they may miss opportunities to improve.
Principle 2. Staff
The pharmacy team members are suitably qualified and have the right skills for their roles and the services they provide. They undertake training regularly. They discuss any training needs with the pharmacist and other team members. And they support each other to reach their goals. Pharmacy team members feel able to raise concerns and use their professional judgement.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. And, it has a room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy is accessible to people and it generally manages its services safely and effectively. It sources its medicines from licenced suppliers. And it stores and manages its medicines appropriately. Pharmacy team members take some steps to identify people taking high-risk medicines. And, they provide them with advice. But, they don’t always have written information for people to take away. So, people may not have all the information they need to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |