Asda Pharmacy (1034118)

Inspection summary findings

Principle 1. Governance

Members of the pharmacy team are clear about their roles and responsibilities. They work to professional standards and identify and manage risks well. The pharmacy has good processes for learning from mistakes and uses these to improve the safety and quality of the services it provides. The pharmacy adequately manages people’s personal information. It asks its customers for their views and knows how to protect vulnerable people.

Principle 2. Staff

The pharmacy team members manage the workload within the pharmacy effectively. They work well together. The pharmacy empowers its team members to act in the best interests of the people who use its services. The pharmacy actively seeks its team's views on how to improve services and implements good suggestions. The pharmacy has a work culture of openness​, honesty and training. People who work in the pharmacy do ongoing training to help keep their skills and knowledge up to date.

Principle 3. Premises

The pharmacy keeps its premises safe, secure and appropriately maintained. It protects people’s confidentiality. The premises are secure from unauthorised access when open and when closed.

Principle 4. Services, including medicines management

The pharmacy generally provides its services safely and effectively. Its team members are helpful and give good advice to people. But some people who receive higher-risk medicines may not be getting all the information they need to take their medicines safely. The pharmacy gets its medicines and medical devices from reputable sources. It generally stores them safely. And it takes the right actions if any medicines or medical devices are not safe to use to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

The pharmacy has access to the appropriate equipment and facilities to provide the services it offers. It makes sure its equipment and facilities are adequately maintained.