Pharmacy context
The pharmacy is situated in an Asda supermarket. The pharmacy dispenses NHS and private prescriptions and sells medicines over the counter. It provides NHS services such as the ‘Pharmacy First’ service, the Hypertension case-finding service and Contraception service.
Inspection summary findings
Principle 1. Governance
The pharmacy assesses and manages the risks when introducing new services. Members of the pharmacy team record and review their mistakes and can demonstrate that they use these events to improve the safety and quality of the services they provide. Its team members have defined roles and accountabilities. The pharmacy manages people’s personal information safely.
Principle 2. Staff
The pharmacy has a culture of openness, honesty, and learning. The pharmacy’s team members manage the workload within the pharmacy well. They are suitably trained for the roles they undertake. And they can raise concerns if needed.
Principle 3. Premises
The pharmacy keeps its premises safe, secure, and appropriately maintained. And people visiting the pharmacy can have a private conversation in the consultation room.
Principle 4. Services, including medicines management
The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy's team shows care and concern for people using its services. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |