Inspection outcome: Standards met
Last inspection: 13/02/2023
Pharmacy context
The pharmacy is located within a parade of shops on a busy main road. People who use the pharmacy are mainly from the local area. The pharmacy supplies medicines in multi-compartment compliance packs to people who need help managing their medicines. It provides the New Medicine Service and flu vaccinations. And it offers a delivery service to people in their own homes. The pharmacy is part of a small group of pharmacies.
Inspection summary findings
Principle 1. Governance
The pharmacy generally
identifies and manages the risks associated with providing its services. It
consistently records and review near misses which helps make the pharmacy’s
services safer. And it protects people’s personal information well. It generally
keeps the records it is required to by law to show that medicines are supplied
safely and legally. Team members work to written procedures to help provide the
pharmacy’s services safely. But some standard operating procedures have not
been reviewed for some time, which may mean that the information contained in
them is not current.
Principle 2. Staff
The pharmacy has enough team members to provide its services. They have the appropriate skills and qualifications to deliver services safely and effectively. Team members are given some ongoing training to help them keep their knowledge and skills up to date and the pharmacy supports team members who are training for their roles.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and are clean. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It gets its stock
from reputable suppliers and manages them safely. It takes the right action in
response to safety alerts so that people get medicines and medical devices that
are safe to use. The pharmacy makes changes to improve the accessibility to its
services.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. It uses its equipment in a way
which helps to protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |