Inspection outcome: Standards met
Last inspection: 12/09/2022
Pharmacy context
This community pharmacy is on the main street in a large suburb of Leeds. The pharmacy dispenses NHS prescriptions and sells over-the-counter medicines. The pharmacy provides many people with multi-compartment compliance packs to help them take their medicines. The pharmacy provides the seasonal flu vaccination service and an earwax removal service.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. The pharmacy completes the records it needs to by law and it provides the pharmacy team members with training and guidance to help them respond to safeguarding concerns. The team members act appropriately when mistakes happen. But they don’t keep full records of mistakes or the outcomes from reviews, so they can learn and improve their practice.
Principle 2. Staff
The pharmacy has a team with the appropriate range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They discuss ideas and implement new processes to enhance the delivery of the pharmacy’s services. The team members have some opportunities to receive feedback and complete training to develop their knowledge and skills.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible for people. And it manages its services well to help people receive appropriate care. The pharmacy gets its medicines from reputable sources and it stores them properly. The team generally carries out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It makes sure its equipment is used appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |