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Pharmacy inspections

Inspection reports and learning from inspections

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Armley Pharmacy (1039674)

Inspection outcome: Standards met

Last inspection: 07/06/2019

Pharmacy context

The pharmacy is amongst a small parade of shops in Armley​, a suburb of Leeds. It dispenses NHS and private prescriptions. It supplies medicines in multi-compartmental compliance packs to help people take their medication. And it delivers medication to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with its services. And it keeps most of the records it needs to by law. People using the pharmacy can raise concerns and provide feedback. The pharmacy team has some level of training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults. The pharmacy has adequate arrangements to protect people’s private information. The pharmacy team members respond appropriately when errors happen. And they discuss what happened and act to prevent future mistakes. But they don’t record all errors or review them. This means that the team does not have information to help​ identify patterns and reduce mistakes. The pharmacy has written procedures that the team follows. But not all the team members have signed to say they have read the procedures. This means there is a risk they may not understand or follow correct procedures.

Principle 2. Staff

Standards met

The pharmacy team members have the qualifications and skills to support the pharmacy’s services. And they share information and learning particularly from errors when dispensing. The pharmacy team members have some opportunities to complete more training. But they don’t receive feedback on their performance. So, they may miss the opportunity to reflect and identify training needs. And progress in their role or take on a new role to help the safe and effective delivery of services.

Principle 3. Premises

Standards met

The pharmacy is clean, secure and suitable for the services provided. And it has adequate arrangements for people to have private conversations with the team.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services that support people's health needs. The pharmacy gets its medicines from reputable sources. And it generally stores and manages medicines appropriately. The pharmacy manages its services well. It keeps records of prescription requests and deliveries it makes to people. So, it can deal with any queries effectively. But the team does not always supply information leaflets with medication to help people take their medicines safely.
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Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and protect people’s private information. Reference sources are available for the pharmacy team to ensure they have ready access to up to date clinical information.

Pharmacy details

62 Armley Ridge Road
LEEDS
LS123NP
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards