Inspection outcome: Standards met
Last inspection: 04/12/2019
Pharmacy context
This community pharmacy is within a GP surgery in the centre of Selby. The pharmacy dispenses NHS and private prescriptions. The pharmacy supplies multi-compartment compliance packs to help people take their medicines. And it delivers medication to people’s homes. The pharmacy provides the flu vaccination service. The pharmacy provides the supervised methadone consumption service. And it provides a needle exchange service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. And it keeps the records it needs to by law. The pharmacy has arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The team members have some level of training, guidance and experience to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members respond appropriately when errors happen. They take the action needed to help prevent similar mistakes happening again. But they don’t fully record all their errors. So, the team does not have all the information available to help identify patterns and reduce mistakes.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. The team members support each other in their day-to-day work. They identify improvements to the delivery of pharmacy services. And they update their processes especially after dispensing errors happen to improve their efficiency and safety in the way they work. The pharmacy gives team members regular feedback on their performance. So, they can take opportunities to develop and keep their skills up to date. But it doesn't provide its team members with regular ongoing training to support keeping their continual knowledge up to date.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy team provides services that support people's health needs. And it manages its services well. The team members clearly highlight medicines awaiting collection. So, they can undertake appropriate checks and provide suitable advice to the person collecting their medicines. The pharmacy team members keep records of deliveries they make to people. So, they can deal with any queries effectively. The pharmacy obtains its medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and protect people's private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |