Inspection outcome: Standards met
Last inspection: 12/09/2023
Pharmacy context
The pharmacy is in small shopping precinct in a residential area in Didcot, Oxfordshire. The pharmacy dispenses NHS and private prescriptions. It sells over-the-counter medicines and provides health advice. It supplies medicines in multi‐compartment compliance packs for people who have difficulty managing their medicines. Services include delivery and managed repeat prescription service. This was a routine inspection following approval to register as new pharmacy premises. The pharmacy opened early July 2023.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. It provides members of the team with suitable written instructions they can follow to help them manage the risks associated with providing services and working safely. The pharmacy's team members discuss the mistakes they make to learn from them and take appropriate action to stop the same mistakes happening again. The pharmacy keeps the records it needs to show that medicines are supplied safely and legally. The pharmacy team members safeguard people’s private information. And they are trained in how they can help protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy team members work well together to manage the workload. They are supported in keeping their knowledge up-to-date and developing their skills. Team members are comfortable about providing feedback to improve services and they can raise concerns if they need to.
Principle 3. Premises
The pharmacy’s premises are bright and suitable for the provision of healthcare. The pharmacy is secured when it closes so it protects people’s private information and it keeps the pharmacy’s medicines stock safe.
Principle 4. Services, including medicines management
The pharmacy team members try to make sure people with different needs can easily access pharmacy services. Their working practices are generally safe and effective. They mark prescriptions that contain medicines which require more information and support so people use them properly. The pharmacy obtains its medicines from reputable sources so they are fit for purpose and safe to use. They store medicines securely and the team knows what to do if any medicines or devices need to be returned to the suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. The pharmacy uses its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |