Inspection outcome: Standards met
Last inspection: 25/04/2024
Pharmacy context
This is a community pharmacy in a parade of shops in Brockley, Southeast London. It offers NHS services such as dispensing, the New Medicine Service, and the Pharmacy First service. It supplies medicines in multi-compartment compliance packs to people who need this additional support. And it offers seasonal Covid vaccinations. This was the first inspection of the pharmacy since it had moved from the previous premises a few doors down the same road.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with its services. Team members protect people’s personal information, and they generally make the records they need to by law. They record any dispensing mistakes and can show how they learn from them and make the pharmacy’s services safer. Team members know how to protect the welfare of a vulnerable person.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They do some ongoing training to help keep their knowledge and skills up to date. And they feel comfortable about raising any concerns or making suggestions.
Principle 3. Premises
The premises are suitable for the services the pharmacy provides, and they are kept clean and tidy. People can have a conversation with a team member in a private area. The premises are kept secure from unauthorised access.
Principle 4. Services, including medicines management
On the whole, the pharmacy provides its services safely and effectively. It gets its stock from reputable sources and stores it appropriately. The pharmacy’s services are accessible to people with different needs. And team members take the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment and facilities it needs to provide its services. It uses its equipment in a way which helps protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |