Inspection outcome: Standards met
Last inspection: 05/06/2019
Pharmacy context
This is a busy community pharmacy located next to a medical centre on the outskirts of Newtown town centre. It mainly dispenses NHS prescriptions and supplies medicines in weekly compliance aid packs for people to use in their own home. It also supplies medicines to several local care homes. The pharmacy sells a range of over-the-counter medicines as well as offering NHS services including a review of medicines following a discharge from hospital (DMR) and general Medicine Use Reviews (MURs). The pharmacy provides a number of other NHS services including a local common ailments scheme, emergency hormonal contraception and smoking cessation. Substance misuse treatment services are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. It keeps the records required by law. Pharmacy team members usually follow written procedures, to make sure they complete tasks correctly. They record and review their mistakes so that they learn from them. The team keeps people’s private information safe and understands how to raise concerns to help protect vulnerable people.
Principle 2. Staff
Pharmacy team members work well together in a busy environment. They complete regular ongoing training to keep their knowledge up to date and are comfortable raising concerns and providing feedback.
Principle 3. Premises
The pharmacy provides a suitable environment for the delivery of healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to most people, and it generally manages them safely and effectively. The pharmacy sources and stores medicines safely. It carries out some checks to make sure that medicines are suitable for supply, but these are not always as effective as they could be. This may create a small risk that a medicine could be supplied after it has expired.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |