Allied Pharmacy Mill Street (9011720)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages the risks associated with its services well. It completes the records it needs to by law and has comprehensive procedures in place to support the safe delivery of its services. Team members respond correctly when errors occur and they suitably protect people’s confidential information. They provide people with information on how to raise a concern and they take appropriate action to follow up on concerns. Team members have training and guidance to help them understand their role in protecting vulnerable people.

Principle 2. Staff

The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. Team members work very well together, and they are good at supporting each other in their day-to-day work. They discuss ideas and identify ways to support the effective delivery of the pharmacy’s services. And they completed ongoing training to help them develop their knowledge and skills.

Principle 3. Premises

The pharmacy premises are generally secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when accessing services.

Principle 4. Services, including medicines management

The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. And it manages its services well to make sure people receive their medicines when they need them. The pharmacy gets its medicines from reputable sources and it stores them properly. Team members carry out checks to make sure medicines are in good condition and appropriate to supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.