Inspection outcome: Standards met
Last inspection: 11/09/2024
Pharmacy context
This is a busy community pharmacy situated in the centre of Middleton-on-Sea village and provides services mainly for local residents. It dispenses NHS prescriptions and it provides the Pharmacy First minor ailment scheme. In addition it provides a seasonal flu and COVID vaccination service, as well as medicine compliance trays.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. Members of the pharmacy team monitor the safety of their services well. They record their mistakes and review them to help improve the pharmacy’s internal processes. Team members proactively protect the welfare of vulnerable people and they understand how to suitably protect people’s private information. The pharmacy generally maintains its records appropriately in accordance with the law.
Principle 2. Staff
The pharmacy has sufficient staff to manage its workload, although given the recent increase in business these levels should be kept under review. Pharmacy team members are suitably trained and skilled for the tasks they undertake. They have a clear understanding of their responsibilities. And team members are encouraged to develop and keep their skills and knowledge updated by completing regular training.
Principle 3. Premises
The pharmacy's premises provide a suitable environment to deliver its services. The pharmacy is clean, it is professional in its appearance. And, it has sufficient space to safely provide its services.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy team members are helpful and ensure the pharmacy’s services are easily accessible. The pharmacy obtains its medicines from reputable sources. It stores and manages them appropriately.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. The pharmacy keeps its equipment clean and uses its facilities appropriately to protect people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |