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Pharmacy inspections

Inspection reports and learning from inspections

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Warrington Pharmacy Earl Street (1094701)

Inspection outcome: Standards met

Last inspection: 19/06/2019

Pharmacy context

This is a community pharmacy in Warrington, Cheshire. The pharmacy mainly sells over-the-counter medicines and dispenses NHS and private prescriptions. It also provides a range of services such as blood pressure monitoring, diabetes testing and seasonal flu vaccinations. And it supplies medicines in multi-compartmental compliance packs to people in their own homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has processes and procedures to help the team manage the risks to services. The pharmacy keeps the records it must by law. It advertises how people can provide feedback and raise concerns. The pharmacy keeps people’s private information safe. It has processes available to its team members, to help protect the welfare of vulnerable people. The pharmacy is good at recording and analysing any near miss errors made when dispensing. And its team members can demonstrate how they have made changes to their working environment to help them reduce near miss errors.

Principle 2. Staff

Standards met

The pharmacy employs people with the right skills and qualifications to undertake the tasks within their roles. The pharmacy supports its team members to complete training. And this helps them improve their knowledge and skills. They tailor their training to their own needs. And they get time in the working day to complete their training each month. The team members work openly and honestly, and regularly discuss how to improve patient safety. The pharmacy encourages the team members to feedback their ideas to improve services.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. It provides a suitable space for the health services provided. And the pharmacy has a room where people can speak to pharmacy team members privately.

Principle 4. Services, including medicines management

Standards met

The pharmacy is accessible to people and it provides services to support people's health needs. The pharmacy has robust procedures that the team members follow when they dispense medicines into multi-compartmental compliance packs. They provide information with these packs to help people know when to take their medicines and to identify what they look like. The pharmacy sources its medicines from licenced suppliers. And it generally stores and manages it medicines appropriately.

Principle 5. Equipment and facilities

Standards met

The equipment and facilities the pharmacy uses in the delivery of services are clean, safe and protect people’s confidentiality.

Pharmacy details

52 Earl Street
WARRINGTON
WA27PW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards