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Pharmacy inspections

Inspection reports and learning from inspections

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Allerton Pharmacy (1089115)

Inspection outcome: Standards met

Last inspection: 07/09/2020

Pharmacy context

The pharmacy is next to a health centre in a residential suburb of Bradford. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They offer services such as the NHS New Medicine Service (NMS). And they provide a substance misuse service, including supervised consumption. The pharmacy provides medicines to people in multi-compartment compliance packs to help them take their medicines safely. And it delivers medicines to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has appropriate procedures in place to help manage the risks in the pharmacy. It keeps adequate records of the things it must do by law. Pharmacy team members generally record the mistakes they make during dispensing. They discuss these mistakes and make suitable changes to prevent similar mistakes from happening again. They understand their responsibilities in protecting people’s private information and they keep this information safe. Pharmacy team members know how to help protect the welfare of children and vulnerable adults. But the pharmacy could do more to help effectively manage the risks associated with the coronavirus pandemic.

Principle 2. Staff

Standards met

Pharmacy team members have the right skills and qualifications for their roles and the services they provide. They complete training informally as they come across things. And they discuss any learning needs with their manager. Pharmacy team members talk together openly to manage the workload and improve ways of working. They have group discussions about why mistakes happen, so they can make changes to help prevent mistakes happening again.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. It provides a suitable space for the health services provided. And it has a suitable room where people can speak to pharmacy team members privately. The pharmacy has made some sensible adjustments to its premises to help prevent the spread of coronavirus.

Principle 4. Services, including medicines management

Standards met

The pharmacy is easily accessible to people. It provides its services safely and effectively. And it generally stores, sources and manages its medicines safely. Pharmacy team members dispense medicines into devices to help people remember to take them correctly. They provide appropriate information with these devices to help people know when to take their medicines. And to identify what they look like. The team identifies people taking high‐risk medicines. And it provides them with some suitable advice to help people take these medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment available for the services it provides, which it keeps properly maintained. It manages and uses the equipment in ways that protect confidentiality.

Pharmacy details

Bell Dean Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards