Inspection outcome: Standards met
Last inspection: 07/08/2019
Pharmacy context
The pharmacy attached to a GP practice in a large village with around 4000 residents. The people who use the pharmacy are mainly older people. It receives around 80 per cent of its prescriptions electronically. And provides a range of services, including Medicines Use Reviews and the New Medicine Service. The pharmacy provides multi-compartment compliance packs to around 120 people who live in their own homes to help them manage their medicines. And it provides medicines to one residential home with around 12 rooms and one nursing home with around 38 rooms.
Inspection summary findings
Principle 1. Governance
The pharmacy largely identifies and manages the risks associated with its services to help provide them safely. It protects people’s personal information well. And seeks feedback from people who use the pharmacy. It generally keeps its records up to date. And team members understand their role in protecting vulnerable people. They record and review their mistakes so that they can learn and make the services safer.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. The team members can take professional decisions to ensure people taking medicines are safe. They do not have regular meetings, but team members can raise concerns about the pharmacy. They are not always provided with regular ongoing training. This could make it harder for them to keep their skills and knowledge up-to-date.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well and provides them safely. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it maintains its equipment well.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |