Pharmacy context
This is an NHS distance-selling
pharmacy based in an industrial estate. It mainly dispenses medications for
multi-compartment compliance packs for people residing in the community and
some in care homes. It also sells both over-the-counter and pharmacy only (P)
medicines through its website (www. https://allcures.com/).
Inspection summary findings
Principle 1. Governance
The pharmacy does not adequately manage the risks associated with selling medications online. It has not gathered evidence about the risks for each individual medicine it supplies online and has not completed any risk assessments or audits for this service. The pharmacy largely keeps the records it needs to by law and has procedures in place to learn from mistakes. It holds regular meetings and reviews to see how team members can learn from mistakes. Staff follow the pharmacy's written procedures. But the procedures are overdue for review, so they may be less likely to reflect current best practice.
Principle 2. Staff
The pharmacy has enough staff to manage its workload effectively. Team members have completed the required training and they feel safe to raise concerns if needed. They do some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy is mostly
clean and is safe and secure from unauthorised access. It has sufficient space
to safely carry out its workload.
Principle 4. Services, including medicines management
The pharmacy does not store all its medicines requiring cold storage safely. This increases the risk that these medications are no longer fit or safe for purpose. However, the pharmacy obtains its medicines from reputable sources. And it responds to safety alerts and recalls appropriately.
Principle 5. Equipment and facilities
The pharmacy has suitable and sufficient equipment to manage its workload effectively.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.