Inspection outcome: Standards met
Last inspection: 14/08/2024
Pharmacy context
The pharmacy provides a homecare medicines service which involves delivering ongoing medicine supplies direct to people’s homes. Hospital prescribers initially prescribe all of these treatments. Some aspects of the service, for example nursing care, are not regulated by GPhC. Therefore, we have only reported on the registerable services provided by the pharmacy. The pharmacy is located in an industrial unit in Northampton and the premises is not open to the public. The Company is registered with the MHRA and holds a Wholesale Dealers Authorisation.
This inspection is one of a series of inspections we have carried out as part of a thematic review of homecare services in pharmacy. We will also publish a thematic report of our overall findings across all of the pharmacies we inspected. Homecare pharmacies provide specialised services that differ from the typical services provided by traditional community pharmacies. Therefore, we have made our judgements by comparing performance between the homecare pharmacies we have looked at. This means that, in some instances, systems and procedures that may have been identified as good in other settings have not been identified as such because they are standard practice within the homecare sector. However, general good practice we have identified will be highlighted in our thematic report.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with the provision of its services. Its team members have defined roles and accountabilities. The pharmacy completes reviews of mistakes and incidents affecting its service users and produces documented action plans. Members of the pharmacy team record things that go wrong internally so they can learn from them. And they reflect on their own mistakes so that they can improve. Overall reviews of all these mistakes i.e. near misses have happened but because they do not record them some learning opportunities may be missed.
Principle 2. Staff
The pharmacy’s team members manage the workload within the pharmacy effectively. They receive the training
they need for the jobs they do. And they know how to provide feedback to help
improve the pharmacy’s services or raise concerns if needed.
Principle 3. Premises
The pharmacy’s premises are suitable for the services it provides. And the pharmacy has appropriate arrangements to prevent unauthorised access.
Principle 4. Services, including medicines management
The pharmacy services are
managed to help make sure people receive their medicines safely and on
time. The pharmacy gets its medicines and medical devices from reputable
sources. Members of the team store the medicines appropriately and take the
right action if medicines or medical devices are not safe to use, in order to protect people’s
health and wellbeing.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.
Pharmacy details
Caswell Road
Brackmills Industrial Estate
NORTHAMPTON
NN47PU
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |