Inspection outcome: Standards met
Last inspection: 05/12/2022
This is a community pharmacy located near to the town centre of Walsall. It is situated on a busy high street, with a local GP practice 100 yards away. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations, and ACWY vaccines. The pharmacy supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. The pharmacy keeps the records it needs to by law. And members of the team discuss things that go wrong. But the pharmacy team does not always record mistakes to enable a review of the errors made. So they may miss some learning opportunities, and there may be a risk of a similar mistake happening again.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload. And members of the team are appropriately trained for the jobs they do. But the pharmacy does not provide the team with regular ongoing training. So learning and development needs may not always be fully addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always be able to check that the medicines are still suitable, or give people advice about taking them.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
41 Caldmore Green
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|