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Pharmacy inspections

Inspection reports and learning from inspections

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Al-Shafa Pharmacy (1104967)

Inspection outcome: Standards met

Last inspection: 30/08/2022

Pharmacy context

This community pharmacy is in a large suburb close to Leeds City Centre. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy provides many people with multi-compartment compliance packs to help them take their medicines. The pharmacy provides the NHS Community Pharmacist Consultation Service and the NHS Hypertension Case Finding Service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks associated with its services. It has up-to-date written procedures that the pharmacy team generally follows. And it completes all the records it needs to by law. The pharmacy protects people’s private information correctly and the pharmacy team has training and guidance to respond to safeguarding concerns. The team members, on most occasions, respond correctly when errors occur. They discuss what happened and they take appropriate action to prevent future mistakes. But they don’t always keep full records of errors to review and improve their practice.

Principle 2. Staff

Standards met

The pharmacy has a team with an appropriate range of skills and experience to support its services. Team members work well together and support each other in their day-to-day work. They frequently discuss ideas to enhance the delivery of the pharmacy’s services. Pharmacy team members receive feedback on their performance to help them keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using the pharmacy services.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a range of services which are easily accessible for people. And it manages its services well to help people receive appropriate care. The pharmacy team suitably plans for the introduction of services to help ensure people receive safe and effective care. The pharmacy gets its medicines from reputable sources and it stores them properly. The team generally carries out checks to make sure medicines are in good condition and appropriate to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and to suitably protect people’s confidential information.

Pharmacy details

267 Dewsbury Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards