Adel Pharmacy (1039761)

The pharmacy identifies and manages the risks associated with its services. And it keeps most of the records it needs to by law. The pharmacy has written procedures that the team follows. But they have not been recently reviewed or signed by all the team. This means there is a risk that team members may not understand or follow correct procedures. The pharmacy has adequate arrangements to protect people’s private information. The pharmacy team members respond appropriately when errors happen. And they discuss what happened and act to prevent future mistakes. But they don’t record all errors or review them. This means that the team does not have information to identify patterns and reduce mistakes. People using the pharmacy can raise concerns and provide feedback. The pharmacy team has some level of training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults.

 

The pharmacy provides services that support people's health needs. The pharmacy manages its services well. It keeps records of prescription requests and deliveries it makes to people. So, it can deal with any queries effectively. But the team do not always supply information leaflets with medication to help people take their medicines safely. The pharmacy gets its medicines from reputable sources. And it generally stores and manages medicines appropriately.