Pharmacy context
The pharmacy is in a health centre in the suburbs of Bradford city centre. Pharmacy team members dispense NHS prescriptions and sell a range of over-the-counter medicines. They supply some medicines for people in multi-compartment compliance packs. And they provide seasonal flu and Covid-19 vaccinations to people. The pharmacy delivers medicines to people's homes.
Inspection summary findings
Principle 1. Governance
The pharmacy keeps the records it needs to by law. But it does not keep and maintain some of its records to help it provide services safely and effectively. It adequately identifies and manages other risks associated with its services. And it has documented procedures to help team members achieve this. Pharmacy team members understand their role in helping to protect vulnerable people. And they suitably protect people’s private information. They record and discuss the mistakes they make so that they can learn from them. But they do not regularly analyse errors for patterns and trends. So, they may miss additional opportunities to learn and make effective changes to help make services safer.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide or are enrolled on appropriate training courses. They complete some additional training to keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they sometimes make changes to improve the way they manage their services.
Principle 3. Premises
The pharmacy is clean and properly maintained. And it has a consultation room where people can speak to pharmacy team members privately. It generally provides a suitable space for the services it provides.
Principle 4. Services, including medicines management
The pharmacy does not always store and manage its medicines appropriately. This means it may not be able to adequately ensure the safety of its medicines. And it could increase the risks of team members making mistakes when dispensing prescriptions. The pharmacy’s services are easy for people to access. And it has processes in place to help people understand the risks of taking higher-risk medicines.
Principle 5. Equipment and facilities
The pharmacy mostly has the necessary equipment available, which it properly maintains. And the team manages and uses the equipment in ways that protect people’s confidentiality.
Pharmacy details
Ashwell Medical Centre
Ashwell Road
Manningham
Bradford
BD89DP
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.