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Pharmacy inspections

Inspection reports and learning from inspections

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Sheppards Pharmacy (1043479)

Inspection outcome: Standards met

Last inspection: 14/05/2019

Pharmacy context

This pharmacy is located on the main High Street of Aberbargoed. It mainly dispenses NHS prescriptions and supplies medicines in weekly compliance aid packs for people to use in their own homes. The pharmacy sells a range of over-the-counter medicines as well as offering NHS services including a review of medicines following a discharge from hospital (DMR) and general Medicines Use Reviews (MURs). The pharmacy provides a number of other NHS services including a ‘Choose Pharmacy’ local minor ailments scheme, emergency hormonal contraception and smoking cessation. Substance misuse treatment services and a needle exchange scheme are also available.

Inspection summary findings

Principle 1. Governance

Standards met


The pharmacy’s working practices are generally safe and effective. It keeps people’s information private and explains how it will be used and processed. And it keeps the records required by law. Pharmacy team members usually follow written procedures, to ensure that tasks are completed safely. But they do not always record and review their mistakes. So, they may miss learning opportunities or chances to reduce future risk.


Principle 2. Staff

Standards met

 
The pharmacy team members work well together and use their professional judgement, for the benefit of people using the pharmacy’s services. They can raise concerns and provide feedback and complete some ongoing training. But this is not structured, so they may not always keep their knowledge and skills up to date.

Principle 3. Premises

Standards met


The pharmacy is clean and tidy and provides a professional environment suitable for the delivery of healthcare services.

Principle 4. Services, including medicines management

Standards met


The pharmacy’s services are accessible to most people, and it generally manages them safely and effectively. The pharmacy sources and stores medicines safely, and team members carry out regular checks to make sure that medicines are suitable for supply.

Principle 5. Equipment and facilities

Standards met


The pharmacy has the necessary equipment and facilities to provide its services.

Pharmacy details

50 Commercial Street
Aberbargoed
BARGOED
CF819BU
Wales

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards