7 Day Chemist (1033016)

Inspection summary findings

Principle 1. Governance

The pharmacy generally identifies and manages the risks associated with its services. But team members are not all aware of which tasks should not be completed if the pharmacist is not there. This could mean that tasks are undertaken without suitable supervision. The pharmacy keeps records required by law, but they are not always complete. So, they may not be reliable in the event of a future query. It actively seeks feedback from the public and generally protects people’s personal information. Team members understand their role in protecting vulnerable people.

Principle 2. Staff

The pharmacy has enough team members to provide its services safely. They can raise any concerns or make suggestions. The​ team members can take professional decisions to ensure people taking medicines are safe. But they are not always provided with ongoing structured training. This may mean that they are missing opportunities to keep their skills and knowledge up to date.

Principle 3. Premises

The premises generally provide a safe, secure, and clean environment for the pharmacy's services.

Principle 4. Services, including medicines management

People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well. But it does not always give people additional information that comes with their medicines. This could mean that they may not have all the information they need to take them safely. The pharmacy gets its medicines from reputable suppliers. And generally stores them safely and manages them well. But it does not always keep medicines in appropriately labelled containers. This could increase the chance of expired medicines being supplied. And may mean that it cannot take appropriate action when there is a medicine recall or alert.

Principle 5. Equipment and facilities

The pharmacy generally has the equipment it needs to provide its services safely.