Inspection outcome: Standards met
Last inspection: 25/04/2019
The pharmacy is located on a busy high street in a town centre surrounded by residential premises. And is open seven days a week. It provides a range of services including multi-compartment compliance aids to a few people living in their own homes.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. But team members are not all aware of which tasks should not be completed if the pharmacist is not there. This could mean that tasks are undertaken without suitable supervision. The pharmacy keeps records required by law, but they are not always complete. So, they may not be reliable in the event of a future query. It actively seeks feedback from the public and generally protects people’s personal information. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. They can raise any concerns or make suggestions. The team members can take professional decisions to ensure people taking medicines are safe. But they are not always provided with ongoing structured training. This may mean that they are missing opportunities to keep their skills and knowledge up to date.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well. But it does not always give people additional information that comes with their medicines. This could mean that they may not have all the information they need to take them safely. The pharmacy gets its medicines from reputable suppliers. And generally stores them safely and manages them well. But it does not always keep medicines in appropriately labelled containers. This could increase the chance of expired medicines being supplied. And may mean that it cannot take appropriate action when there is a medicine recall or alert.
Principle 5. Equipment and facilities
The pharmacy generally has the equipment it needs to provide its services safely.
175 Bellegrove Road
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|