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Pharmacy inspections

Inspection reports and learning from inspections

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29 Fleet Street Limited (9010697)

Inspection outcome: Standards not all met

Last inspection: 18/06/2019

Improvement action plan


Pharmacy context

This is a distant-selling (internet) pharmacy which is located in a private GP and travel clinic in central London. It currently only dispenses two prescription only medicines which it supplies as part of ‘medical kits’ for travellers.

Inspection summary findings

Principle 1. Governance

Standards not all met

The pharmacy generally manages risks well to make sure people are kept safe. But it cannot demonstrate that it has appropriate indemnity insurance to cover its activities. It does not always keep a record of who the responsible pharmacist is. So it may be harder to find out who the pharmacist was if there was a query. However, it protects people’s personal information well and members of the team understand how they can protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members for the services it provides. It provides suitable training for members of the team to help to ensure its services are provided safely.

Principle 3. Premises

Standards met

The premises are clean, and the pharmacy provides a safe and secure environment for people to receive services.

Principle 4. Services, including medicines management

Standards met

The pharmacy generally provides its services in a safe way. It obtains its medicines from reputable sources and keeps them secure and generally stores them properly. This helps it make sure that they are safe for people to use. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services.

Pharmacy details

29 Fleet Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.