Inspection outcome: Standards met
Last inspection: 17/10/2023
Pharmacy context
This pharmacy is located within a private clinic in central London. It dispenses a few prescription-only medicines as part of 'travel packs' which people can purchase online via the clinic’s website www.fleetstreetclinic.com. People cannot visit the pharmacy in person, and instead it arranges for medicines to be delivered to people’s homes. The clinic’s activities are regulated by the Care Quality Commission.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. It has systems in place to make sure the team works safely. And it generally keeps the records it needs to by law. Team members effectively protect people’s personal information, and they understand their role in safeguarding vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its current workload. Its team members work well together, and they understand their roles and responsibilities.
Principle 3. Premises
The pharmacy is compact and simple in design, and it is suitable for the services it provides. The clinic website provides essential information about the pharmacy.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally safe and effective. It obtains its medicines from licensed suppliers, and it stores them securely, so they are suitable for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. Team members store equipment appropriately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |