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Pharmacy inspections

Inspection reports and learning from inspections

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12-14 Pharmacy Ltd (9011438)

Inspection outcome: Standards met

Last inspection: 22/10/2024

Pharmacy context

This is a private pharmacy currently providing a remote dispensing service for people receiving care and support from specialist services for HIV in parts of East Anglia. It does not have a contract to dispense NHS prescriptions and it does not see people face to face. The medicines it dispenses are either delivered to people’s homes or to clinics by the pharmacy’s own delivery drivers. The pharmacy supplies medicines in multi-compartment compliance packs to a very small number of people where this level of support has been specifically requested.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages the potential risks associated with its service well. It uses adverse events to improve its own services and shares feedback with service providers to help improve services to people more broadly. It generally keeps the records it needs to show that it is providing services safely. And it takes particular care to protect people’s privacy.

Principle 2. Staff

Standards met

The pharmacy has enough staff who have the right skills to provide its services safely. Team members do ongoing training to keep their skills and knowledge up to date. And there is dedicated support to make sure new members of the team have the right clinical skills to work safely.

Principle 3. Premises

Standards met

The pharmacy’s premises are suitable for the activities it undertakes. And it keeps its premises secure and well-maintained.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and effectively. People can contact the pharmacy for advice, and it takes particular care to protect people’s privacy. It makes sure the medicines it supplies are fit for purpose and it tries to reduce medicines waste where possible.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. And it has systems in place to ensure service continuity.

Pharmacy details

Unit 9
Flag Business Exchange
Vicarage Farm Road
Peterborough
PE15TX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards