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Pharmacy inspections

Inspection reports and learning from inspections

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Msagya Ltd (9012504) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy's risk assessments are incomplete, so sales may sometimes be inappropriate. Risk assessments do not include a minimum time limit during which the pharmacy declines repeat requests from people for the same or similar medication to help prevent overuse.

Risk assessments for individual medicines shall include a minimum time limit during which the pharmacy declines repeat requests from people for the same or similar medication.

22/12/2025 02/12/2025
1.1

The pharmacy does not have a risk assessment for supplying promethazine elixir online.

Create a specific risk assessment for promethazine liquid.

22/12/2025 02/12/2025
1.1

The pharmacy’s risk assessments permit supplies of multiple packs or large pack sizes of medicines liable to abuse or misuse which are usually only safe for short-term use.

Risk assessments shall be updated to only allow the smallest pack size per transaction for medicines liable to abuse.

22/12/2025 02/12/2025