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Pharmacy inspections

Inspection reports and learning from inspections

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Msagya Ltd (9012504)

Inspection outcome: Standards not all met

Last inspection: 14/10/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Improvement action plan

 

Pharmacy context

This pharmacy is located in a basement of a retail unit on the edge of a town centre. It offers exclusively over-the-counter medicines through its website withaid.com, and the third-party online platforms ebay.co.uk and amazon under the name 247ukchemist.This was a reinspection following an inspection in March 2025 where the pharmacy did not meet Standards 1.1, 1.2 and 4.2. This reinspection focused on those Standards which had previously not been met. The pharmacy has made some progress improving its procedures and risk assessments for selling medicines online. However, further safeguards are needed to adequately manage risks associated with selling high-risk medicines. 

Inspection summary findings

Principle 1. Governance

Standards not all met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Basement
54 Drake Street
Rochdale
OL16 1NZ
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.