| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | Various services are provided from the pharmacy premises and some of these services are carried out by other healthcare professionals. The pharmacy should ensure that risk assessments are in place to cover any services offered on or from the premises, and that the risks identified are mitigated. The risk assessments should incorporate checking that there is appropriate indemnity insurance in place for any services that are provided on or from the premises. |
The pharmacy will ensure that comprehensive risk assessments are conducted for all services provided on or from the premises, including those carried out by other healthcare professionals. Specifically offering travel vaccines, cosmetic treatments, weight management, ear care services, and IV nutrition. The pharmacy will verify that adequate indemnity insurance is in place for each service, including those provided by other healthcare professionals, ensuring that the coverage is sufficient to cover all activities conducted on the premises. The pharmacy will monitor and periodically check to ensure compliance with the risk assessments and insurance requirements, confirming that the mitigation measures are followed and that insurance coverage remains valid and appropriate. |
02/04/2025 | 28/05/2025 |
| 3.1 | The premises is not properly maintained and suitable for the pharmacy services provided. The building work that was due to be completed before the pharmacy opened is not finished and people have been visiting the pharmacy for treatments and for training despite this. The standard of decoration and upkeep does not reflect a professional image in keeping with the types of services that are being provided. This includes replacing the signage outside the pharmacy, renovation work on the downstairs entrance room, the stairs and landing, bathroom, and upstairs clinic room. |
The pharmacy will immediately address the maintenance issues and ensure the premises is properly maintained and suitable for the services provided. This includes completing all outstanding building work as well as addressing any ongoing renovations that are yet to be finished. The signage outside the pharmacy premises will be replaced to ensure it reflects a professional image consistent with the nature of the services offered. Until the premises is fully completed, the pharmacy will not allow patients or staff to visit the premises for treatments and/or training to prevent any risks or disruptions caused by unfinished areas. The overall standard of decoration and upkeep will be monitored to maintain a professional image that reflects the high standards of care the pharmacy provides. |
03/06/2025 | 28/05/2025 |
Pharmacy inspections
Inspection reports and learning from inspections