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Pharmacy inspections

Inspection reports and learning from inspections

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Hythe Pharmacy (9012036) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy does not have prescribing policies or documented risk assessments for all aspects of its prescribing service in place. And it cannot show that it routinely shares appropriate information about the medicines it supplies with other healthcare providers involved in the care of the person.

Prescribing policy and risk assessment sent 23rd Feb 2024 (updated version)
Email communication with GP’s evidenced through documents scanned over on 19th Feb 2024.

13/03/2024 23/02/2024
1.2

The pharmacy does not undertake audits to monitor the quality of its prescribing service.

Audit policy and audit template sent 23rd Feb 2024.

Audits will be completed quarterly with the first planned w/c 1st April to cover Jan, Feb & March 2024.

13/03/2024 23/02/2024
1.6

The pharmacy cannot show that it keeps adequate records about all consultations with people who use the prescribing service.

Since the inspection all private consultation information is fully recorded on Semble prescribing system.

13/03/2024 23/02/2024
4.2

The pharmacy cannot demonstrate that its prescribing service is always provided safely. It does not keep adequate records about consultations with people or the medicines it has supplied, including medicines for weight loss. And it cannot show that it always shares information with other healthcare providers where this is appropriate.

With reference to weight loss records, this information is now recorded via the Pharmadoctor system.

With reference to sharing information with healthcare providers, we now share this information with the patients consent.

13/03/2024 23/02/2024