| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.2 | The pharmacy does not complete audits of its services to make sure it delivers them safely and to make sure it supplies products in accordance with its procedures. And it does not monitor prescribing and supplies to prompt effective interventions of overprescribing and inappropriate supply. |
Audits will be carried out to check prescribers and practitioners training and insurances. This will be done until such time that the website is updated with customer verification. After this, audits will be in place to ensure the verification process is robust and secure. Regular meetings with the SI, Digital director and commercial director about the progress of updates to the customer verification application. In person (face to face) consultations with the patients will be audited by verifying with the patients. |
04/07/2024 | 19/07/2024 |
| 1.1 | The pharmacy does not properly assess and manage the risks with all its services. Its risk assessments do not cover all of the medicines it supplies. This includes for weight loss medicines and medicines being used outside of the manufacturer's product licence. |
The pharmacy team will conduct a full review of the risk assessments. Risk assessments will be completed for each group of medication including weight loss medication and off label prescribing. These risk assessments will be reviewed every 6 months and immediately if there is an incident. |
20/06/2024 | 19/07/2024 |
| 4.2 | The pharmacy does not have adequate safeguards to ensure the safe and effective delivery of its services. It does not have information from prescribers to allow for adequate pharmacist clinical checks and to make sure the medicines it supplies are safe and appropriate for people. |
In person (face to face) consultations with the patients will be audited by verifying with the patients. For weight loss medication we now require BMI for each patient which will be assessed with their next prescription to ensure supply is suitable. This will be recorded on the PMR. Checks will be made to ensure the prescribers are following the correct protocol and dosing schedule for weightloss medication. Any ‘off label’ prescribing will be queried with the prescriber to ensure there is no suitable licensed alternative. When a prescription is for a nominated practitioner the prescriber will be asked to provide a patient specific direction on the prescription. All clinical interventions and their outcome recorded and audited monthly to show prescribing trends. |
04/07/2024 | 19/07/2024 |
Pharmacy inspections
Inspection reports and learning from inspections