| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy works with third-party providers to manage its prescribing and dispensing processes. However it does not have up-to-date risk assessments, standard operating procedures or a service level agreement to support its team members in being able to manage this process safely and effectively. This is not in line with GPhC guidance for providing services at a distance. |
Pharmacy to ensure that the service level agreement has been put in place to meet the GPhC expectations. |
19/08/2025 | 15/08/2025 |
| 1.2 | The pharmacy has stopped completing regular audits, and has not completed any since the GPhC updated its Guidance for providing services at a distance. This means the pharmacy does not have robust systems in place to identify trends within prescribing data and prompt intervention. And so, the pharmacy cannot suitably monitor and improve the quality and safety of its services. |
A comprehensive range of Audits will be introduced as part of a wider patient safety and quality improvement initiative. |
19/08/2025 | 15/08/2025 |
Pharmacy inspections
Inspection reports and learning from inspections