Springfield Pharmacy (1118767) - Improvement action plan

There are not enough staff to manage the volume and nature of the workload. This means that some people experience delays in receiving their medicines.

A full-time dispenser has been recruited.
A pharmacy undergraduate has also been recruited temporarily until a more permanent member of staff who can work longer hours can be found.
Around 75% of the compliance aid dispensing service shall move to another nearby pharmacy by the end of May 2019.