| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy cannot demonstrate that it has considered and mitigated the risks associated with its distance selling service. It cannot show that it has undertaken appropriate risk assessments for its services. In addition, the pharmacy has standard operating procedures (SOPs). But these have not been reviewed recently and the hub and spoke SOPs only reflect procedures relevant to a specific software that only some of the branches use. So, they may not reflect current best practice and it may be harder for team members to know the right process to use. |
No response received from the pharmacy |
23/12/2025 | |
| 4.4 | The pharmacy cannot demonstrate that it has a robust system to deal with drug alerts and recalls. The last drug recall that staff could find during the inspection was from April 2025, and there was insufficient assurance that drug alerts and recalls were dealt with promptly. |
No response received from the pharmacy |
23/12/2025 |
Pharmacy inspections
Inspection reports and learning from inspections