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Pharmacy inspections

Inspection reports and learning from inspections

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Daynight Pharmacy Ltd (1116805) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.2

The previous inspection had highlighted concerns around how the team recorded and learnt from dispensing errors. Although there was some indication a new process had been introduced to record and review errors, the pharmacist on duty during the reinspection (a regular locum) could not explain the new process or provide evidence that this was being followed. So, the pharmacy was still unable to demonstrate that it had sufficiently robust processes to adequately record and learn from dispensing errors.

The managing director will hold a team meeting and an email will be sent to all locums to make everyone aware of the procedure for recording and learning from dispensing errors and ensure compliance with the procedure.

30/07/2025 05/08/2025
4.3

The pharmacy does not always keep stock medicines in appropriately labelled containers. It does not always ensure that medicines in cut blisters have information such as batch numbers or expiry dates for pharmacy staff to check that they are safe to use. And it does not always manage medicines that require safe custody appropriately.

The managing director will discuss the issues with the pharmacy team, including locums, to ensure that medicines in cut blisters are safe to use and medicines that require safe storage are stored safely.

30/07/2025 05/08/2025
5.2

The pharmacy cannot show that it always accurately supplies the right volume of a liquid because it does not always use calibrated measuring cylinders.

The pharmacy will order calibrated measuring cylinders.

30/07/2025 05/08/2025