| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | Not all risks are identified and managed. The pharmacy is disorganised which increased the risk of errors. |
Organisation of the pharmacy. |
12/11/2019 | 11/11/2019 |
| 1.2 | The safety and quality of services is not reviewed and monitored. |
SOPs to be reviewed. |
12/11/2019 | 11/11/2019 |
| 1.3 | Some team members are doing jobs for which they are not qualified. |
Staff to be enrolled on appropriate courses and receive training for their roles. |
12/11/2019 | 11/11/2019 |
| 1.6 | Not all the necessary records for the safe provision of services are kept and maintained. |
All required records to be kept up to date. |
12/11/2019 | 11/11/2019 |
| 1.7 | People's private information is not always stored safely. |
All people's private information to be kept safe. |
12/11/2019 | 11/11/2019 |
| 2.1 | The pharmacy currently does not have enough suitably qualified staff to manage its workload safely. |
Additional locum cover secured. |
24/01/2020 | 11/11/2019 |
| 3.1 | The pharmacy does not look professional. It is dirty, cluttered and disorganised. |
Thorough deep clean and de-clutter of the dispensary. |
26/11/2019 | 11/11/2019 |
| 3.2 | People’s private information is not always stored securely and confidentiality cannot be maintained in the consultation room. |
As 1.7 above and privacy measures in place in the consultation room. |
12/11/2019 | 11/11/2019 |
| 4.3 | Medicines are not all stored or disposed of safely. |
All medicines stored in appropriate drawers and all returned medicines dealt with appropriately. |
12/11/2019 | 11/11/2019 |
| 4.4 | There are inadequate procedures to make sure that people only get devices or medicines that are safe. |
All drug alerts now printed off and any appropriate actions recorded. |
12/11/2019 | 11/11/2019 |
Pharmacy inspections
Inspection reports and learning from inspections