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Pharmacy inspections

Inspection reports and learning from inspections

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Medicines2Home.Com (1109850) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
3.4

Pharmacy team members do not employ adequate security arrangements in the pharmacy.

A new CE approved rear fire exit door with a new door frame and hinges was installed this week. The specification of this can be found onhttps://doorsforsecurity.co.uk/single-steel-fire-exit-door

A Yale lock with a latch has been ordered and is in branch. It is to be installed next week to the door leading to dispensary from the hallway.

13/03/2023
4.3

The pharmacy does not have an adequately robust processes for checking medicines' expiry dates. And it does not always store medicines in an organised manner. It does not keep all its medicines in the original packs or label medicines removed from original packs properly, which increases the risk of errors.

All stock in the dispensary has been date checked all expired stock has been removed. Anything expiring in the next 12 months has been highlighted/marked. A rota system has been implemented to weekly check for expired stock on a section by section basis. Stock on the shelves has been re-arranged in an organised manner.
Medication not kept in original packaging has been disposed of. All dispensary staff know this should not happen and the risks associated have been explained.

13/03/2023 10/02/2023