| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | A full set of standard operating procedures are not available at the pharmacy. |
The pharmacy SOPs were in the process of being reviewed since the last update in 2017. The current SOPs have been updated since 14/06/21 and are now in place. |
21/12/2021 | 09/12/2021 |
| 1.6 | The pharmacy's records often lack details or have information missing, and it does not maintain appropriate controlled drug registers. |
Private prescription prescriber addresses are logged with their respective CQC identifiers. |
21/12/2021 | 09/12/2021 |
| 1.7 | The locum pharmacist does not have an appropriate NHS pass to access people’s healthcare information. This means the information is being accessed without appropriate controls and audit trails. |
Locum pharmacists are reminded to ensure they bring their NHS smart cards to the workplace and keep them on person at all times. |
07/12/2021 | 09/12/2021 |
| 2.2 | The pharmacy cannot demonstrate that its support staff are suitably trained. |
Current support staff have previously completed NPA Level 2 NVQ Medicine Counter Assistant course units and are currently enrolled on and undertaking GPhC accredited training. |
21/12/2021 | 09/12/2021 |
Pharmacy inspections
Inspection reports and learning from inspections