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Pharmacy inspections

Inspection reports and learning from inspections

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North Walsham Pharmacy (1105567) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
2.2

The pharmacy does not always ensure that team members are enrolled on an accredited course for their role within the required timeframe.

All staff employed are now on their relevant course. This has already been done.

02/08/2023 18/07/2023
3.1

The pharmacy does not keep its premises free from tripping hazards. And it does not always store dispensed items safely.

We have informed staff to clear the floors of any stock or totes during a team briefing. We have taken the inspectors advice and will now clear the prescription retrieval every month. This will increase the space in the pharmacy for extra shelving to keep dispensed items safely. Furthermore, we have come to an agreement to train one of the dispensers as a checker. Although this will not be immediate, it will have the long-term benefit of ensuring prescriptions are checked and cleared much quicker, increasing the space on the dispensing bench.

02/08/2023 03/09/2023