Friar Park Chemist (1104986) - Improvement action plan

Standard not met	Reason	Action being taken by the Pharmacy	By when	Notification By Pharmacy Improvements Made
1.7	The pharmacy does not effectively protect some confidential materials. It does not always securely store and dispose of its confidential paperwork.	The consultation room is to be fitted with a lock immediately. There shall be no material with patient data left in the room until such security measures have been implemented. A new protocol for storage and disposal of confidential paperwork has been implemented. Items containing information of a confidential nature are placed in clearly marked baskets (away from public view) and the waste is shredded every evening using a commercial cross shredder.	24/02/2020	15/05/2020
4.3	The pharmacy cannot demonstrate that it stores and manages all its medicines appropriately. Medicines fridge temperatures are not properly monitored. And CD management and date checking procedures are lacking.	A new rota has been implemented whereby shelves are checked on a fortnightly basis for any expired medication. If medication has less than three months until the expiry date the box is highlighted as well as the expiry date. Fridge temperatures are being listed daily from both fridges. Also, the pharmacy software can log the fridge temperature and staff are being trained of how to log the temperature daily both manually and electronically. Additional training has been provided on aspects of CD management.	24/02/2020	15/05/2020

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