Ash Grove Pharmacy (1100147) - Improvement action plan

The pharmacy stores confidential material in an area where there is a significant risk of unauthorised access and where people using the room can see it.

-Consultation room to remain locked until needed by patients-to prevent access.
-Delivery logs to be kept in closed folders or box folders and no logs to be left out.
-Confidential waste waiting to be shredded will be sent more frequently and be kept in another room to avoid access by the public.
-All staff have been reminded to blank out patients names on methadone bottles or ideally remove the labels before disposing. Also, the lids to the bin should always be on.