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Pharmacy inspections

Inspection reports and learning from inspections

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Soho Pharmacy (1093196) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

Written procedures had not been reviewed for four years and pharmacy staff were not working in accordance with them. It was unclear whether pharmacy staff had read the SOPs as the current team had not signed the signature sheets as evidence of training.

Since the inspection took place action has already been taken to address this issue. New SOPs have been provided to all staff to read, understand and ask any questions about procedures before signing them.
All the staff have been informed where the SOPs are kept and are in the process of signing which should be completed within the next 2 weeks.

11/11/2019 30/10/2019
4.3

Pharmacy stock was not managed appropriately. Various products were not being stored in their original containers and were not marked with a batch number and expiry date. Split liquid medicines with limited stability when opened were not always marked with a date of opening. Date checking records were blank.

All dispensary staff have been informed not to store stock without any batch number and expiry date. As this normally results from uncollected prescriptions they have asked to DOOP the stock. All the split liquids will be marked with an opening date and any existing without the date have been poured down the sink.
New date checking sheets have been given to dispensary staff to ensure all stock is checked every 3 months. This will be done at end March, July, September and December. Information from Superintendent - this was implemented following the inspection.

28/10/2019 30/10/2019