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Pharmacy inspections

Inspection reports and learning from inspections

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Orton Pharmacy (1092889) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy does not manage the risks associated with some of its medicines appropriately. And it does not have effective date-checking processes in place to make sure medicines are of the right quality to supply.

Near Miss and SaferCare briefing to be held with the whole team. This includes how to complete the Near Miss and SaferCare process.
SaferCare champion to be nominated in branch to oversee existing processes.

Store to complete SaferCare actions each week and continue using Near Miss logs as per company guidelines.

Full review of the bags on shelf process to be completed. All bags stored for over 4 weeks to be removed. Process then to be completed weekly as per company guidelines.

Full date checking process to be completed for both the dispensary and OTC stock. Once completed, date checking needs to be completed weekly as per the company process.

All patient returned CDs to be destroyed by team in the present of a Responsible pharmacist. All documentation to be completed.

20/03/2023 23/03/2023
2.1

The pharmacy does not have enough suitably trained staff to undertake all routine tasks effectively.

All Vacancies to be advertised and recruited for.


All colleagues to receive scheduled training time as per company process within working hours.

02/06/2023 01/06/2023
4.3

Some medicines are not removed from stock or disposed of at an appropriate time.

Date checking and bags on shelves process – see 1.1

All colleagues to re-read and complete new Record of Competency regarding High Risk Medicines and the use of coloured stickers to identify patient risk, including CDs.

20/03/2023 23/03/2023