| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 4.3 | The pharmacy does not always keep its dispensing stock organised. There were several expired medicines found with dispensing stock during a spot check and a few boxes found contained mixed batches. This increases the chance of expired medicines being supplied. And makes it harder for the pharmacy to respond to safety alerts properly. |
Date checking will be performed monthly. Pharmacy team will be using a spreadsheet to record any short-dated stock and their respective expiry date. There will be labels stuck on the shelves to remind everyone in the pharmacy team to not mix different batch of tablets/capsules. |
09/02/2026 | |
| 4.3 | The pharmacy does not regularly record the temperatures for its fridges. So, the pharmacy is less able to demonstrate that the medicines inside are safe to use. |
Temperatures are being recorded on the PMR system every morning when the shop opens, and reset after recording. |
26/01/2026 |