| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.6 | The pharmacy's records for assuring it delivers its services safely and effectively are incomplete and inaccurate. It does not follow due process to investigate and account for discrepancies with its records of controlled drugs medicines. |
Begin the process to systematically investigate all controlled drug discrepancies. The conclusions of the investigations must be recorded in the CD registers. The pharmacy will report any unresolved discrepancies following the investigations to the NHS Controlled Drug accountable officer (CDAO). Any further actions or requests given by the CDAO must also be recorded in the relevant register. The pharmacy will also begin to use a paper Responsible Pharmacist (RP) Log which will be kept in a prominent position in the dispensary. The pharmacy will begin to use the near-miss log to create self-learning opportunities and encourage all team members to complete the log themselves when they have made an error. The pharmacy will have a written policy associated with safeguarding. |
05/12/2022 | 09/01/2023 |
| 2.2 | Not all pharmacy team members have a recognised training qualification. And they are not undergoing a recognised training course relevant to their role. This is not in accordance with GPhC minimum training requirements. |
All pharmacy team members will be enrolled onto a recognised training course which corresponds with their day-to-day activity. For example, the MCA which has been identified as taking part in the dispensing process will be enrolled onto a recognised dispensing course. Performance of pharmacy team members will be reviewed annually. |
05/12/2022 | 28/11/2022 |
Pharmacy inspections
Inspection reports and learning from inspections