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Pharmacy inspections

Inspection reports and learning from inspections

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Murrays Healthcare (1074813) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The risks associated with providing safe pharmacy services are not adequately identified and managed. Pharmacy team members do not always follow SOPs which means they may not always work safely.

• All SOPs to be added to a ‘Teams’ folder for all company pharmacies to access.

• Pharmacy team to make sure all members of staff are familiar with the SOPs relevant to their roles.

19/12/2022 19/12/2022
2.2

Pharmacy staff do not receive appropriate training for the roles they undertake.

• Member of staff (SW) to be enrolled on dispensing assistant course.

• Review of the manner in which staff are enrolled on required courses during their probation period.

• Review of the manner in which staff members’ training requirements are assessed as they change roles within the pharmacy

19/12/2022 19/12/2022