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Pharmacy inspections

Inspection reports and learning from inspections

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Gordons Chemists (1041993) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.2

The pharmacy does not have a system in place to learn from things that go wrong. It does not support the pharmacy team to record errors. And it does not support them to learn from their mistakes. This means that it does not routinely assess the safety and quality of services provided.

Pharmacy to begin recording near misses using near miss log. To be reviewed monthly to identify any patterns and any learning needs.

09/09/2020 25/08/2020
4.3

The safety of medicines and medical devices is compromised by inadequate management arrangements.

Pharmacy to source new medical fridge and record fridge temperatures daily.

Pharmacy to identify more suitable location for controlled drugs cabinet.

Pharmacy to create a specials folder that contains certificates of conformity and copies of specials invoices.

Multi-compliance aid SOP to be reviewed to ensure SOP reflects process in branch and all staff involved to read, sign and practice in line with SOP.

09/09/2020 25/08/2020