Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
2.1 | There are insufficient staff to safely provide the services being offered. |
Review of staffing profile to highlight potential gaps and ensure adequate cover across opening hours of branch.
Sickness to be managed as per company procedures Full time Health Care Partner (HCP) to be recruited (only vacancy left) ACT to resume checking again after necessary paperwork and review completed Regular relief pharmacist used to cover PM’s day off to ensure consistency Training logs for each colleague to be reviewed and training arranged as necessary to ensure that we have the capability to complete routine tasks and services.
|
20/11/2019 | 06/12/2019 |
4.3 | Arrangements for date checking of medicines are insufficient to ensure medicines remain fit for purpose. |
short dated stock highlighted Date check matrix to be completed accordingly. Date checking to be completed on a weekly basis thereafter in accordance with matrix. Matrix to be updated on a weekly basis and CM to verify completion during his days as double cover. |
20/11/2019 | 06/12/2019 |