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Pharmacy inspections

Inspection reports and learning from inspections

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Shortlees Pharmacy (1041844) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
2.1

There are insufficient staff to safely provide the services being offered.

Review of staffing profile to highlight potential gaps and ensure adequate cover across opening hours of branch.


Staffing rota and holiday planner to be created and maintained following review

Sickness to be managed as per company procedures

Full time Health Care Partner (HCP) to be recruited (only vacancy left)

ACT to resume checking again after necessary paperwork and review completed

Regular relief pharmacist used to cover PM’s day off to ensure consistency

Training logs for each colleague to be reviewed and training arranged as necessary to ensure that we have the capability to complete routine tasks and services.


CM to work as double cover in branch one day/week in order to support the PM until such time as the branch is considered stable.

20/11/2019 06/12/2019
4.3

Arrangements for date checking of medicines are insufficient to ensure medicines remain fit for purpose.

short dated stock highlighted

Date check matrix to be completed accordingly.

Date checking to be completed on a weekly basis thereafter in accordance with matrix.

Matrix to be updated on a weekly basis and CM to verify completion during his days as double cover.

20/11/2019 06/12/2019